Scaleup Ventures
“Botify is a strong signal of how AI support will evolve for lean teams. The agent stays on policy and escalates cleanly — exactly what we needed for our portfolio companies.”
Marcus V.
Head of Platform
Pricing
Predictable plans, scalable limits
Compare workspace caps, messaging limits, and every product feature. Numbers and flags come straight from the same catalog that enforces your subscription.
Free
Spin up your first assistant with live widget + knowledge.
$0/month
Best for
Solo makers validating AI support before spending.
- 1 workspace · 1 agent · owner only (no invites)
- ~500 AI replies / month (account-wide)
- ~50 crawler sources / workspace
- Lead capture & human handoff
- Email support on every plan
- Widget shows “Powered by” until you upgrade
Polar-ready checkout URLs · stubs until webhooks sync
Growth
Adds booking, Zapier hooks, and room for multiple workspaces.
$39/month
Best for
SMB support teams and lean agencies shipping fast.
- 2 workspaces · 1 agent each · invite up to 1 person per workspace
- 5 000 AI replies / month
- 500 crawler sources / workspace
- Booking module + Zapier REST hooks
- 25 MB knowledge per bot (approx)
- Email support on every plan
Polar-ready checkout URLs · stubs until webhooks sync
Most Popular
Pro
Remove branding, unlock Slack, CRM flags, and team-scale routing.
$89/month
Best for
PLG teams, Shopify Plus merchants, SaaS onboarding squads.
- 7 workspaces · 1 agent each · invite up to 6 people per workspace
- 25 000 AI replies / month
- Remove hosted widget watermark
- Slack + advanced analytics flags
- Ticketing + audit placeholders
- Email support on every plan
Polar-ready checkout URLs · stubs until webhooks sync
Agencies
Higher limits plus live training, premium support, and a dedicated success manager.
$199/month
Best for
Agencies and enterprises that want hands-on onboarding and a named partner at Botify.
- 20 workspaces · 1 agent each · invite up to 30 people per workspace
- 150 000 AI replies / month
- 12 000 crawler sources / workspace footprint
- Live training sessions with Botify specialists
- Priority service & premium support
- Dedicated success manager
- Custom workflows · SLA-backed operations
Polar-ready checkout URLs · stubs until webhooks sync
Compare all plans
Limits reflect your live plan catalog; feature checks match what the app enforces server-side.
| Feature | Free | Growth | Pro | Agencies |
|---|---|---|---|---|
| Usage & limits | ||||
| Workspaces | 1 | 2 | 7 | 20 |
| Agents per workspace | 1 | 1 | 1 | 1 |
| Workspace members (incl. owner) | 1 | 2 | 7 | 31 |
| AI replies / month (account) | 500 | 5,000 | 25,000 | 150,000 |
| Crawler sources / workspace | 50 | 500 | 3000 | 12000 |
| Knowledge base cap (approx. / agent) | ~5 MB | ~25 MB | ~100 MB | ~500 MB |
| AI actions / agent | 12 | 40 | 120 | 500 |
| Product features | ||||
| Remove "Powered by" branding | ||||
| Custom widget branding (logo, colors, layout) | ||||
| WhatsApp integration | ||||
| Lead capture | ||||
| Booking / appointments | ||||
| Email notifications | ||||
| Support over email | ||||
| Zapier webhooks | ||||
| Voice (basic) | ||||
| Voice / telephony | ||||
| Advanced analytics | ||||
| CRM integrations | ||||
| Slack | ||||
| Team inbox | ||||
| Priority service & premium support (Agency) | ||||
| Human handoff | ||||
| Multiple widget experiences | ||||
| Smart routing | ||||
| Ticketing | ||||
| Audit logs | ||||
| Advanced permissions | ||||
| Custom domains | ||||
| Advanced API | ||||
| Custom workflows | ||||
| SLA support | ||||
| Trigger-based widget display | ||||
| Realtime visitor insights | ||||
| Live training with a Botify specialist (Agency) | ||||
| Dedicated success manager (Agency) | ||||
Testimonials
What people say
With over 10,000 clients served, here's what they have to say.
Northwind Commerce
“The widget is easy to customize and our CS team finally has one place for transcripts. We rolled it out to two brands without extra headcount.”
Ann D.
Product Owner
10,000+
businesses trust Botify
Family Brands Co.
“We launched an AI assistant without the enterprise complexity we saw elsewhere. Guests get fast answers, and our staff can jump in when it matters.”
Mark K.
CMO
SynergyFit
“Onboarding was fast and training the bot on our docs was painless. End users get smooth answers and we spend less time on repetitive questions.”
Jesús F.
CTO
No contracts · Cancel anytime · Fair-usage metering on AI replies · Configure Polar URLs via env stubs